A collaborative UX research initiative for a proposed redesign of Toronto's historic Diction Hall website. Our team conducted the initial research and handed over to the design team for execution.
The research focused on user needs, pain points, and content accessibility. Methods included surveys, interviews, and competitor analysis.
Method | Participants | Key Insight |
---|---|---|
User Survey | 45 respondents | Users wanted clear event booking and better mobile navigation. |
Stakeholder Interviews | 3 staff | Need to highlight history and booking features equally. |
Competitor Review | 6 similar sites | Most successful sites prioritized visual storytelling and events calendar. |
Below are select slides from the research presentation we shared with the design team.