Diction Hall Research Project

A collaborative UX research initiative for a proposed redesign of Toronto's historic Diction Hall website. Our team conducted the initial research and handed over to the design team for execution.

See Research PDF Back to Portfolio

Research Overview

The research focused on user needs, pain points, and content accessibility. Methods included surveys, interviews, and competitor analysis.

Method Participants Key Insight
User Survey 45 respondents Users wanted clear event booking and better mobile navigation.
Stakeholder Interviews 3 staff Need to highlight history and booking features equally.
Competitor Review 6 similar sites Most successful sites prioritized visual storytelling and events calendar.

Data Highlights

Users accessing from mobile devices: 68%
Users unable to locate booking: 52%
Visitors interested in historical tours: 74%

Slide Deck Preview

Below are select slides from the research presentation we shared with the design team.

Slide 1 Slide 2 Slide 3

Tools Used

Deliverables